Wicresoft creates a one-stop customer full lifecycle service solution with a complete contact center construction, operation and management system that is guided by expert-level technology and supported by business talents, and relies on Ai-powered intelligent customer service, knowledge library, BI big data and other advanced platform modules. With the support of multilingual and wide-coverage international delivery centers, an excellent customer service is available 24x7 with no disruption. The solution also broadens the boundaries of service scenarios and functions, with specific applications such as call center construction, service platform operation, IT technical support, data integration and management, information security assurance, and agent dispatching and training. It reconfigures the contact center service supply chain to bring more value to the customer in the whole lifecycle.